Louie De Palma（Danny DeVito饰）是纽约一个尖酸刻薄的出租车调度员。他要努力维持手下各种古怪司机们的秩序。但是由于他对他们的威逼，使得他们组起队来抵抗应对生活中这些难免的艰苦和考验。Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his "cage," they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.