洛杉矶警局的谈判专家杰夫（布鲁斯•威利斯 Bruce Willis 饰）在一次解救被劫持人质行动失败后，心灰意冷，觉得自己已经不再适合担当起这份重要的工作，于是申请调职前往一个治安良好小镇的警察局任职，心想在那里平静的度过下半辈子。 　　这天，小镇的三名不良青年意图偷走会计师史密斯（凯文•波拉克 Kevin Pollak 饰）的汽车时，意外令他们困在了一栋豪宅当中，惊慌失措的三人劫持了史密斯一家作人质。一向没有应付过这种场面的小镇警察们一时手忙脚乱。杰夫只能再次出马，重操旧业。同一时候，杰夫的家人也遭到了绑架。杰夫面对这起双面绑架案会如何处理？Jeff Talley, a former LAPD hostage negotiator, has moved himself away from his failed career outside of Los Angeles, and away from his wife and daughter. When three perpetrators move in on an unsuspecting family. But the family's father has a secret which might compromise his kin, and one of the criminals is about to jump over the edge. Jeff Talley has to get everybody to survive the night......if he can.